I am not doing well as tech support at Comcast. My last two CQE (quality assurance) reviews have been negative. One more, and I will officially be put on a coaching plan. The two calls that I have surfed the internet while troubleshooting, EVER, have been ones that were randomly recorded and saved. I may be written up for this, as is their right.

I am not doing well because I am not focusing. I am not focusing because, honestly, I don’t care. I don’t care because tech support is not the career that I want to spend the rest of my life doing, and I want to put my effort into a career that I enjoy.

Artificial and forced focus is going to have to suffice until I am able to make my surroundings change. It’s only a matter of time.

No more being an armchair human.