A few weeks back, I posted this to a forum called Web Hosting Talk, and I thought that you might want to read it.
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I’d like to introduce you to a new VPS company.
If those words strike terror into your heart, I understand. With all of the get-rich-quick fly-by-night operations (and I use that word loosely) that come and go, it’s difficult to see a new VPS company come onto the scene without cringing.
So, let me start our introduction off by letting you know that my partner and I are terrified. Mortified. Petrified of being seen as one of those fly-by-nights. We want to succeed, and we want to do it by offering a solid, reasonably priced product that’s backed by reliable knowledge and experience.
You can only prove your reliability and experience over time. Since we’re only now starting to offer services to the public, we’re left with the task of convincing you to take a risk on us. Not easy, especially with all of the get-rich-quick nonsense that’s out there.
Here goes anyway.
We’ve taken this rant to heart. We’ve set aside sufficient funds for business expenses to maintain our servers for the foreseeable future. What this means is that if we don’t don’t find a niche in the public market, we have the funds to continue operating while giving our customers the time they need to find other hosts and migrate their data.
We’re not expecting failure, we’re confronting the ugly possibilities first.
We are making a fundamental pledge to never oversell our servers. You get what you’re paying for, no more, never less.
We’re straightforward. Neither of us are tricky or salespeople, and sometimes we’re too blunt for our own good. If something breaks on our end, we’ll tell you what it is, why it happened, what we’re doing to make sure that it doesn’t happen again, and we’ll own up to our mistake. On the other side of that coin, if it’s something that’s outside of our control, we’ll tell you. We cannot bend the entire internet to our will, nor can we prevent backhoes from cutting fiber.
As an example of our straightforward candor, let me share a little bit about our setup. Both my partner and I reside in Lansing, MI. We’ve colocated our first server at Waveform Technology, in Troy, MI. We’re running Proxmox to manage virtualization and server clustering. We both see this as an opportunity to further our city and our state in their transition from auto manufacturing to technology services.
We’re both idealists, me more so than my partner. While there are harsh realities in the business world that must be faced, I believe that success can and will come without deception and without trickery. I don’t want to pillage my customers. If I did that, how could they pay me the next month? Or upgrade when the need arose? How could they recommend me to others in good faith?
We’ve got a collected 25+ years of professional experience when it comes to information technology. I have years of hosting-specific experience. I’ve seen how some providers do things, and I want to do better.
As the rant that I linked to earlier says, any customers should grill any possible host with questions. I look forward to being grilled, and welcome both the opportunity and challenge. We want you to take a risk on us. We’re sure that we’re up to it. So, hit us up, ask us questions, and pick the host that best fits your needs.
David M. Crampton, CEO
VPS4ALL
http://vps4all.net
dave@vps4all.net